ServiceChannel Service Automation is an integrated suite of web- and mobile-based solutions to help manage the entire process of facilities management: from finding contractors and suppliers, to entering all planned and demand service requests and tracking work orders to processing payments.
This system provides facilities managers with a single platform to source, procure, manage and pay for repair and maintenance services, from commercial contractors across their enterprise. ServiceChannel provides a real-time view of all service data across all trades, locations and contractors.
Functionality includes contractor sourcing (via Fixxbook, a database of over 50,000 contractors), contractor risk and compliance management, work order management, asset management, preventive/scheduled maintenance management, proposal management, invoice management and comprehensive real-time data, analytics and business intelligence.
Over 400 global brands use ServiceChannel daily to conduct business with 50,000+ contractors at 200,000+ locations in 63 countries.