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XSellco Fusion

by XSellco

XSellco Fusion is help desk software for e-commerce sellers that supports multichannel marketplaces. It allows users to manage large volumes of customer support requests from their site alongside other online stores, such as Amazon, Shopify, Etsy, eBay and more.

ConnectWise CRM

by ConnectWise

ConnectWise CRM provides a centralized system to track all customer-related information. This solution is best suited for small and midsize businesses, and can be deployed either in the cloud or on-premise.

InvGate Service Desk

by InvGate SRL

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support, self service knowledge management, and more. The system is compatible on Mac, Windows, and iPad (or other tablets), and can be purchased outright as an on-premise option, or SaaS, with an annual reoccurring fee. Businesses in nearly any industry and of any size can use InvGate; it is both scalable and customizable depending on the unique needs of the company.

Freshservice

by Freshdesk

Freshservice comes with an array of useful features including a robust ticketing system, self-service portal and knowledge-base, in addition to it's ITIL-ready components viz., Asset Management, Incident Management, Problem Management, Change Management & Release Management.

Freshdesk

by Freshdesk

Offering true, multi-channel customer support, Freshdesk brings together every customer conversation into a centralized, user-friendly interface, helping customer support agents address and resolve trouble tickets.

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