by Intac International
At the core of Wintac is its scheduling, dispatching and work order management module. The color-coded dispatch board allows users to drag and drop appointments, so that dispatchers can easily monitor the schedule and re-assign calls if needed. Technicians in the field can access their schedule at any time through the Wintac web-portal.
ServiceTrade streamlines service operations for single or multiple offices by managing work orders, scheduling planned and emergency services, and integrating with most accounting platforms to eliminate double data entry. Native iOS and Android apps give technicians their schedules, appointment details, and ways to record what they discover on the job in photos and audio notes.
HouseCall Pro allows companies to forego paperwork in favor of digital automation. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, company chat, as well as postcard and email marketing automation.
Since it’s entirely web-based, Mhelpdesk is accessible on any mobile device with Internet access. This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office. Mhelpdesk also provides complete visibility into staff schedules, helping to dispatch and alert field employees.